Refund and Returns Policy

Hamraz.store Return & Exchange Policy

At Hamraz.store, we strive to provide you with the best quality clothing and service. However, if you’re not completely satisfied with your purchase, we’re here to help!

🛍️ Return & Exchange Eligibility

Items can be exchanged or returned within 7 days of delivery.

Products must be unused, unwashed, and in their original condition and packaging with all tags intact.

Returns are only accepted for wrong, defective, or damaged items.

Sale items are non-returnable and non exchangeable.

🔁 How to Request a Return or Exchange

Contact us on WhatsApp: [+923707521499] or email us at [support@hamraz.store] within 7 days of receiving your order.

Provide your order number, photos of the product, and reason for return or exchange.

Once approved, you’ll be guided through the return/exchange process.

🚚 Return Shipping

Customers are responsible for return shipping charges, unless the item received was incorrect or damaged.

We do not offer pickup service. Products must be shipped back to the address we’ll provide upon approval.

💵 Refund Policy

We currently do not offer cash refunds.

You may receive store credit or a replacement item (depending on availability).

Thank you for shopping at Hamraz.store Your Style, Your Story.
For any questions, reach out to us on  +923707521499  or follow us on Instagram @hamraz.store